Frequently Asked Questions

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Who will I take calls for?

 Some of our clients include some of the best -known companies on the Fortune 500 list

Where will I work?

You will work from the comfort of your own home with virtual training for each client you work for

How much will I earn ?

Pay rate generally between $9-$14 per hour depending on which client you choose to service 

How am I paid and when?

You are paid biweekly. You receive payment for your services on the 1st and 15th of every month. You can select to receive your money through direct deposit or check by mail, the choice is yours.

How many hours will I work per week? 

You can typically work as many hours as you desire. However, there is a minimum requirement of 15 hours per week

How long will it take before I start  earning money ?

The registration process can be completed in as little as one day. Certification courses (training) required to service a particular client can take between two days and a few weeks to complete depending on the client you choose to service. Once training is complete you START TO EARN $$$$

What are certification courses and why are they required?

These are highly specialized, instructed online courses. These courses are required by clients and provide details about the companies systems and the requirements of the particular companies program. 

What is the cost of the certification course/training?

The certification course/training in total will cost you between $0-$250 depending on the client you choose. The higher the training cost the more benefits you receive to be honest. 

How long is training?

Training is normally M-F, four hours per day (3 classes throughout the day to choose from), 2-4 weeks long,and continuing ed for extra help once certified.  

What do I need for training?

Headset w/microphone, computer/tablet, and internet. During registration and training you can use wireless network, BUT not while servicing our clients due to security and technical requirements.

Do we service in all states?

No. we do not provide service in California, Connecticut, Maryland, Massachusetts, Oregon, New York, Wisconsin 

Can I continue providing service if I move to a different state?

You may continue to provide service as long as you are located  within a qualified state and have broadband internet. YES!!  you can travel an work.

Is there a background check or drug screen?

Yes there is a background check 

No drug screen required (depends on client you service for random testing)